1.Information We Collect
When you use the himenart.com website or place an order, Himen Art may collect the following information:
- Full name, phone number, email address, and delivery address.
- Payment information (processed through a secure payment gateway — Himen Art does not store card details).
- Images you upload for personalized orders.
- Order history and interaction data with the website.
- Access data (IP address, device, browser) collected through cookies and analytics tools.
2.Purpose of Using Information
Himen Art uses your personal data for the following purposes:
- Processing and completing orders.
- Communicating order confirmations and delivery status updates.
- Providing customer support and resolving complaints.
- Improving service quality and the user experience on the website.
- Sending promotional information if you have subscribed to receive it (you may unsubscribe at any time).
- Complying with legal obligations under Thai law.
3.Sharing Information with Third Parties
Himen Art does not sell or rent your personal information. Information is only shared with:
- Our shipping partner (Flash Express), to fulfil delivery.
- Payment gateway partners, to process transactions securely.
- Government authorities, when required by law.
4.Information Security
Himen Art applies appropriate technical and procedural security measures to protect personal information from unauthorized access, loss, or disclosure. Connections on the website are encrypted using standard SSL/TLS protocols.
5.Your Rights Under the PDPA
Under Thailand's Personal Data Protection Act (PDPA), you have the following rights:
- Right of access: review the personal information Himen Art holds about you.
- Right to rectification: request correction of inaccurate or incomplete information.
- Right to erasure: request deletion of your information in applicable legal cases.
- Right to withdraw consent: stop authorizing the processing of your data at any time.
- Right to lodge a complaint: submit a complaint to Thailand's Personal Data Protection Committee if you believe your rights have been violated.
6.Personalized Images
Images you upload for a Custom order are used solely for the purpose of producing your product. Himen Art is committed to never using a customer's personal images for marketing, communications, or any other purpose without your clear, written consent.
7.Cookies
The himenart.com website uses cookies to:
- Improve your browsing experience and remember your shopping cart.
- Analyze traffic and user behavior to improve the website.
- Serve advertising tailored to your interests (remarketing).
You can disable cookies in your browser settings. Please note that some website features may be affected if cookies are disabled.
8.Changes to This Policy
Himen Art may update this Privacy Policy to reflect changes in the law or in our business operations. Any significant changes will be clearly announced on the website, together with the update date. Continued use of the website after an update means you accept the revised policy.
9.Contact for Data Privacy Matters
